How to Report a Lost Debit Card Online
Report your lost or stolen debit card online and order a replacement card.
Steps
- 1
Call your bank immediately
using the 24-hour number on your bank statement or website. Quick action limits fraud.
- 2
Sign into your online banking
account and find the card management section. Look for "Report Lost or Stolen Card."
- 3
Select the lost card
from your accounts. The bank blocks it so no one else can use it.
- 4
Request a replacement card
during the same process. Choose standard or expedited shipping.
- 5
Review your recent transactions
for any charges you do not recognize. Report them to the bank right away.
Frequently Asked Questions
Am I responsible for charges on my lost card?Show
Not if you report it promptly. Federal law limits your liability to $50 if you report within two business days.
How long does a replacement card take?Show
Standard delivery takes 5 to 10 business days. Many banks offer next day shipping for an extra fee.
Can I still use my account without the card?Show
Yes, your account is still active. You can use online bill pay, write checks, or transfer money while you wait for the new card.
What if I find my card after reporting it?Show
You cannot reactivate a blocked card. Destroy it with scissors and wait for the replacement to arrive.
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Written by the HowToDoStuff.online editorial team. Last updated .