How to Fix a Frozen Phone
Fix a frozen phone that is not responding to taps or button presses.
Steps
- 1
Press and hold the Power button
for 10 to 15 seconds until the screen turns off.
- 2
Wait for the restart
by watching for the phone logo to appear on the screen.
- 3
Charge your phone
if the battery is low because low power can cause freezing.
- 4
Close background apps
by opening the recent apps menu and swiping them away.
- 5
Update your software
if your phone freezes often to fix known bugs and issues.
Frequently Asked Questions
Will a force restart delete my data?Show
No, a force restart does not delete any of your photos, contacts, or apps.
Why does my phone keep freezing?Show
Too many apps running at once or low storage space often cause phones to freeze.
What if my phone still will not turn on?Show
Plug your phone into a charger and wait 15 minutes before trying to turn it on again.
How can I prevent my phone from freezing?Show
Close apps when you are done using them and restart your phone once a week.
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Written by the HowToDoStuff.online editorial team. Last updated .