How to Report a Power Outage Online
Report a power outage to your electric company using their website or app so they know to send a crew.
Steps
- 1
Find your electric utility company name.
Look at your monthly bill or check the utility company website for your area.
- 2
Go to the outage reporting page
on your utility company website or open their mobile app.
- 3
Tap "Report an Outage"
or "My Power Is Out" and enter your account number or street address.
- 4
Submit the report
and save the outage number they give you. The company will send updates by text or email as they work on the fix.
Frequently Asked Questions
How long does it take to restore power after a storm?Show
Restoration time depends on the damage. Most utilities restore power within 24 hours after a major storm.
Do I need an account to report an outage?Show
Most utility companies let you report an outage with your address alone. You do not need to log into an account.
Why does my neighbor have power but I do not?Show
Your home may be on a different power line or transformer. Report your outage so the company can check your specific line.
Will the utility company tell me when my power is back on?Show
Yes, most electric companies send a text, email, or app notification when power is restored to your address.
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Written by the HowToDoStuff.online editorial team. Last updated .