How to Use a Home Warranty Online

File a home warranty service request online to get a broken appliance or home system repaired.

Steps

1
Find your home warranty company name and contract number.
Look at your welcome email or the documents you received when you bought the policy.
2
Go to the warranty company website
and log into your account. The "Submit a Claim" or "Request Service" button is usually on the home page.
3
Select the broken item
from the list of covered systems and appliances shown on your account page.
4
Describe the problem
in the request form. Include details like strange noises, whether the item turns on, and when the issue started.
5
Choose a service appointment time
from the available slots and submit your request. You will get a confirmation email with the technician details.

How much does a home warranty service call cost?Show

Each service visit costs a flat fee called a trade call fee, usually between $75 and $125 per visit.

What does a home warranty cover?Show

Most home warranties cover major appliances and home systems like your HVAC, water heater, refrigerator, and washer and dryer.

How long does it take to get a repair appointment?Show

Most home warranty companies schedule a technician within 24 to 48 hours of your service request.

Can I choose my own repair person with a home warranty?Show

No, the home warranty company sends one of their approved contractors to handle the repair work.

Written by the HowToDoStuff.online editorial team. Last updated May 18, 2026.