How to Use the Xfinity App
Use the Xfinity app to manage your internet, pay bills, and control your TV from your phone.
Steps
- 1
Download the Xfinity app
from your phone's app store and open it to start the setup process.
- 2
Sign in with your Xfinity ID and password
or create an account using your account number if you are a new customer.
- 3
Tap the "Connect" tab
to see which devices are on your wifi network and to troubleshoot internet problems.
- 4
Use the "TV" tab
to change channels on your Xfinity stream box or set recordings on your DVR from your phone.
- 5
Go to the "Account" tab
to pay your bill, view your statement, and update your plan or services.
Frequently Asked Questions
Can I watch live TV on the Xfinity app?Show
Yes, you can stream live channels through the app when you are at home on your Xfinity wifi network.
Does the Xfinity app work away from home?Show
Yes, you can pay bills, manage devices, and watch some content from anywhere with an internet connection.
Can I change my Xfinity plan in the app?Show
Yes, the app lets you upgrade your internet speed or change your TV package under the Account section.
How do I find my Xfinity account number?Show
Open the app and tap the Account icon. Your account number is listed under Account Details on that screen.
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Written by the HowToDoStuff.online editorial team. Last updated .