How to Check if a Website is Safe to Buy From

Check a website for signs that it is safe and trustworthy before making a purchase.

Steps

  1. 1

    Look at the web address

    at the top of your browser. Safe sites start with "https://" and show a padlock icon.

  2. 2

    Search for reviews of the store

    by typing the store name plus the word "review" into a search engine.

  3. 3

    Find a contact page

    on the website. Trustworthy stores list a phone number, email address, and physical location.

  4. 4

    Read the return policy

    before you buy. Legitimate stores explain how to return items and get a refund.

  5. 5

    Check with the Better Business Bureau

    or trustpilot.com to see if other shoppers have reported problems with the store.

Frequently Asked Questions

What is the padlock icon in my browser?Show
The padlock means the website uses encryption to protect your information. Your credit card details are safer on these sites.
Are there fake reviews on websites?Show
Yes, some stores post fake reviews. Look for reviews that mention specific details about the product rather than vague praise.
Should I buy from a site without a return policy?Show
No, avoid sites that do not explain how to return items. This is a common sign of an untrustworthy store.
What if I get charged by a store I do not trust?Show
Contact your bank or credit card company right away. They can help you dispute the charge and get your money back.

Written by the HowToDoStuff.online editorial team. Last updated .