How to Access a Telehealth Visit

Connect with your doctor through a video call from your phone or computer for a telehealth visit.

Steps

1
Schedule a telehealth appointment
through your clinic's patient portal or by calling the office. Choose "Video Visit" as the type.
2
Check what you need
before the visit. You need a smartphone, tablet, or computer with a camera and microphone.
3
Download the required app
if your doctor uses a platform like Zoom or a clinic app. Test your camera and microphone after installing.
4
Join the visit at your scheduled time
by clicking the link in your confirmation email. A staff member will connect you to the doctor.
5
Speak with your doctor
about your health concerns. Set your phone on a table so the doctor can see you clearly.

Does insurance cover telehealth visits?Show

Most insurance plans cover telehealth visits at the same rate as in person appointments. Check with your insurer to confirm.

Can I get a prescription from a telehealth visit?Show

Yes, doctors can prescribe many medications during a telehealth visit. Some controlled substances may require an in person visit.

What types of issues work well for telehealth?Show

Cold symptoms, skin rashes, medication management, and follow up visits work well. Emergency symptoms still need an in person visit.

Do I need a special account for telehealth?Show

Your doctor's office will provide login instructions. You may need to create an account on their patient portal or download a video app.

Written by the HowToDoStuff.online editorial team. Last updated May 18, 2026.