How to Cancel an Amazon Order
Cancel an Amazon order that you placed by mistake or no longer want.
Steps
- 1
Go to Amazon.com
and sign in to your account using your email address and password.
- 2
Click "Returns & Orders"
located at the top right of the homepage.
- 3
Find the order
you want to cancel in the list. You can only cancel orders that have not shipped yet.
- 4
Click "Cancel Items"
or "Cancel Order" next to the item you want to stop.
- 5
Select a reason
for the cancellation and click "Cancel Order" to finish. Amazon will send a confirmation email.
Frequently Asked Questions
How long do I have to cancel an order?Show
You can cancel an order until it enters the shipping process. This is usually within 30 minutes of placing the order for Prime items.
Will I get a refund right away?Show
Amazon starts the refund process after the cancellation is confirmed. Refunds typically appear within 3 to 5 business days.
What if I ordered multiple items?Show
You can cancel individual items from a multi-item order. The items that already shipped will arrive as planned.
Can I cancel an Amazon gift card order?Show
Gift card orders cannot be canceled. Once a digital gift card is sent, it cannot be refunded.
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Written by the HowToDoStuff.online editorial team. Last updated .