How to Return an Item on Amazon
Return an item you bought on Amazon and get your money back.
Steps
- 1
Sign into your Amazon account
and click "Returns & Orders" at the top right.
- 2
Find the item
in your recent orders and click "Return or Replace Items."
- 3
Choose a return reason
from the drop-down menu that best matches your situation.
- 4
Select your refund method.
You can get money back to your original payment method or as Amazon credit.
- 5
Print the return label
and drop the package at the shipping location shown. Some returns do not need a box.
Frequently Asked Questions
How long do I have to return an item?Show
Most items can be returned within 30 days. Check the product page for the exact return window.
Does it cost anything to return an item?Show
Many returns are free. Amazon will show any fee before you complete the request.
How long does it take to get my refund?Show
Refunds usually appear in 3 to 5 business days after the return is received.
What if I lost the original packaging?Show
Use any sturdy box to send the item back. Pack it safely so it does not get damaged in transit.
Can I return a gift someone sent me?Show
Yes, gifts can be returned for Amazon credit. You need the order number from the packing slip.
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Written by the HowToDoStuff.online editorial team. Last updated .