How to Return a Gift on Amazon
Return a gift someone bought you on Amazon and get the value as store credit.
Steps
- 1
Find the order number
on the packing slip included in the gift box. You need this number to start the return.
- 2
Go to Amazon.com/giftreturns
and enter the order number. This page is for gift recipients without an account.
- 3
Create or sign into a free Amazon account
to process the return. You need an account to receive the refund as credit.
- 4
Choose a return reason
and print the return label. Pack the item and attach the label to the box.
- 5
Drop the package at the carrier location
shown on the label. The refund goes to your Amazon account as gift card credit.
Frequently Asked Questions
Do I need a receipt to return a gift?Show
No, the order number on the packing slip is enough. If there is no packing slip, contact Amazon customer service with the giver's name.
How long do I have to return a gift?Show
Gift returns follow the usual 30 day window from delivery. Check the item's return policy online.
Will the person who gave me the gift know I returned it?Show
Amazon does not notify the giver. They may notice if they check their order history.
Can I exchange a gift for a different size or color?Show
Yes, Amazon lets you exchange many items for a different option. Start the return and select "Exchange" instead of "Refund."
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Written by the HowToDoStuff.online editorial team. Last updated .