How to Use BetterHelp for Online Therapy

Use BetterHelp to get matched with a licensed therapist and attend counseling sessions from your phone or computer.

Steps

1
Go to betterhelp.com or download the BetterHelp app
on your phone. The signup process asks about your needs and preferences.
2
Complete the intake questionnaire
about why you are seeking therapy. Questions cover anxiety, depression, relationships, and other common concerns.
3
Get matched with a licensed therapist
within 24 to 48 hours. BetterHelp selects a therapist based on your questionnaire answers.
4
Send your therapist a message
through the app to introduce yourself. You can message your therapist anytime and they respond when available.
5
Schedule your first live session
by choosing a time that works for you and your therapist. Sessions happen by video, phone, or live chat.

How much does BetterHelp cost?Show

BetterHelp costs between 60 and 90 dollars per week, billed monthly. This includes one live session plus unlimited messaging.

Does BetterHelp accept insurance?Show

BetterHelp does not accept insurance directly. Some plans may offer partial reimbursement if you submit a superbill.

Can I choose my own therapist on BetterHelp?Show

You can request a specific therapist or ask for a new match. BetterHelp lets you browse therapist profiles before choosing.

Are BetterHelp therapists licensed?Show

Yes, all BetterHelp therapists are licensed professionals with at least three years of experience in their field.

Written by the HowToDoStuff.online editorial team. Last updated May 18, 2026.